![]() This is another reason to go back to the behavior of a Panic signal not requiring phone calls from the monitoring system. So if I’m in my basement and hear someone break in upstairs, the duress code is useless to me. Panics can be intiated by a panic button or, more importantly, the app. ![]() Even with our higher taxes the UK one is way more expensive at £59. ![]() I see that the ring US store is selling off 1st Gen keypads for 37.50 (around £29.39). So if I want to have a way to alert authorities right away without a call from a location other than where my keypad is, I have to purchase another keypad. First, does anyone know when the 2nd Gen alarm is released in the UK Also, same about the accessories such as the panic button and extra siren. With other alarm systems I have had, the duress code was intended to be able to silence an alarm when under duress while sending a silent signal to emergency authorities (so that if there was someone forcing me to disarm the alarm, that person would think I had done so and authorities would be notified that I entered a duress code), whereas a Panic button was intended to be a quick one button press to get authorities on their way.Īnother HUGE difference between these two features is that a duress code can only be entered via the keypad, according to the documentation. Thank you for that clarification I didn’t realize that the duress code could be used while the system was disarmed. To learn more about Duress, please visit our help article here. In addition, this change does not affect the Alarm Duress feature. If no one answers the call, police dispatch is requested.Ĭanceling the Panic alarm: If the first emergency contact answers the phone and says the correct verbal password, you can attempt to cancel the Panic alarm.If any emergency contact answers the call and gives the wrong verbal password, police dispatch is requested.If the first contact answers the call and confirms the emergency or asks for help, police dispatch is requested.When a panic alarm signal is received, the monitoring center will call your first emergency contact: Now, they actually call you to confirm that you meant to push the button. Previously the cops were immediately dispatched - makes sense for the Panic feature. There is also an SOS feature in the Ring app. So Ring changed the response plan to the Panic button so that it now operates like a standard alarm signal. You can press and hold the Panic Button for three. Panic is triggered by pressing and holding X and ✓ on the Keypad, or the Panic Button* when Ring Alarm is Armed Home, Away, or Disarmed. Sound the alarm, notify loved ones1, and request emergency help when you need it with Alarm Panic Button. Just to clarify, here is an overview of the intended Panic button operation: ![]() Hey there, We greatly appreciate your feedback, and I will make sure to pass this onto the appropriate team. ![]()
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